As usual Stephanie was excellent, got back to me within an hour

Friendly and attentive staff. Katie was very helpful and patiant, taking me through the options and explaining the finance better than any dealership has before.

Very disappointed

Made an appointment with Toyota Yaris used sales to see a particular car the following day. The car was unfortunately sold that day, however I found out this by accident by looking for the car again to show a friend. Ben did not contact me to say this car had been sold. If I had just turned up as planned it would be a waste of time and I would have missed out on getting another car bought. Also it would have been good to advise me to have car kept for me in order to see it, but the person didn’t advise me to do this.

We always get treated well, friendly staff and they make you feel very welcome. They try their best for you. But unfortunately didn't work out for me this time maybe soon.

I have to say about Charles Hurst in Dundonald.

Very courteous and helpful

Very aggressive marketing techniques, had to block their number to stop getting texts and phone calls.

We were greeted by a member of the reception staff and offered refreshments and to take a seat while he contacted the member of staff we were there to talk to.

Poor communication