Charles Hurst Toyota Belfast
4.6/5
4.6 /5
852 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
852 Verified Reviews
5.0/5
5.0 /5
Service and MOT preparation was well done and reasonably priced. The MOT service is a good one to offer.Tony the Service Representative was excellent in helping to sort both the work and the MOT itself. This is a good reason as to why I drive a Toyota!

5.0/5
5.0 /5
Service Adviser very helpful trying to get problem sorted out re phone calls no names but numbers despite the fact that my contacts transferred to car. Kevin most helpful.

5.0/5
5.0 /5
Darren was very clear about the process and rang us to let us know the car was ready . He was there to return our keys when we returned.Darren explained exactly what the service team were going to do and was very friendly.

5.0/5
5.0 /5
Eoghan does a superb job always

5.0/5
5.0 /5
Because it was excellent

5.0/5
5.0 /5
I received very good service while my car was in for a recall

5.0/5
5.0 /5
The work was done quickly and the service was nice and cheerful

5.0/5
5.0 /5
Debbie most helpful and handover smooth and professional

5.0/5
5.0 /5
You get treated like a VIP your kept informed about everything

5.0/5
5.0 /5
This is my 2nd new car from Toyota at Charles Hurst, Boucher Rd, Belfast. I specifically chose this showroom based on the service I initially received from Debbie McCallan when choosing my 1st Toyota car. Debbie was instantly welcoming and treated me with great respect, unlike other dealerships I'd visited. Throughout my contract Debbie would phone to see how I was getting on and to see if I'd any problems or questions. When it came to picking my 2nd car, again, she was a great help in finding the right car to suit my needs. She ensured I tried every car with my range so I could confidently make the right choice without doubt or reservations. I never thought to change dealerships as I've built up a great rapport with Debbie and knew I wouldn't get that same service/experience elsewhere. I know Debbie will phone intermittently throughout this new contract to ensure all is well, and I know I can phone her if I have any issues, or any of the Boucher Rd team for that matter. I'm now looking forward to enjoying my new car and sharing these new experiences with Debbie. Thank you Debbie, and the team at Toyota, Charles Hurst, Boucher Rd, Belfast!