Charles Hurst Toyota Belfast
4.8/5
4.8 /5
883 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
883 Verified Reviews
5.0/5
5.0 /5
This was not a straight forward purchase but Barry Mc Conkey, {Toyota} exceeded in his role of professionalism, co-operation and creative ideas! He is to be commended for his patience and thoughtfulness on this ocassion.

5.0/5
5.0 /5
Updating the website sooner - I called about a car that was marked as “coming soon”. They said it was “still in”, suggesting that it’s been there a while but photos were never uploaded. When I got in it had already been sold. (Not to the fault with my sales advisor as I was talking to a different person on the phone, so I am generally happy with my experience).

5.0/5
5.0 /5
Correspondence with Debbie in Toyota Motability always excellent

5.0/5
5.0 /5
The staff in Boucher road are always helpful and try their best to resolve issues. However, if you are unsuccessful in reaching the Boucher Road service section and are put through to the main call centre you hear more about what can't be done as opposed to what can be done to resolve issues. Happy to discuss this further.

5.0/5
5.0 /5

5.0/5
5.0 /5
Eoghan Burnett at the Toyota dealership on Boucher Road was very knowledgable and helpful to us.

5.0/5
5.0 /5
I had a very positive experience from start to end. Debby, my agent was very patient, accommodating and understanding to my needs eventhough I wasn't too open about them. She seemed knowledgeable and companionable, she made things simple to understand and was very thorough with all the details. It was very smooth and warm experience, and I got my car without any delays. I couldn't praise Debby enough.

5.0/5
5.0 /5
Debbie form your disability team was great once again so helpful couldn’t of asked for more

4.0/5
4.0 /5
No

4.0/5
4.0 /5
All good. A courtesy wash and vac as part of the service would have been nice. (The service team offerd to do this when prompted while we were collecting the car but we didn't have time to wait at that stage).