Updating the website sooner - I called about a car that was marked as “coming soon”. They said it was “still in”, suggesting that it’s been there a while but photos were never uploaded. When I got in it had already been sold. (Not to the fault with my sales advisor as I was talking to a different person on the phone, so I am generally happy with my experience).

Correspondence with Debbie in Toyota Motability always excellent

The staff in Boucher road are always helpful and try their best to resolve issues. However, if you are unsuccessful in reaching the Boucher Road service section and are put through to the main call centre you hear more about what can't be done as opposed to what can be done to resolve issues. Happy to discuss this further.

I received my mobility car through Charles Hurst. This is the second one that I have got through here. Debbie has been instrumental in my decision to return to CHarles Hurst. She has kept me up to date with information, delays, etc. I really appreciate her input and service.

Eoghan Burnett at the Toyota dealership on Boucher Road was very knowledgable and helpful to us.

I had a very positive experience from start to end. Debby, my agent was very patient, accommodating and understanding to my needs eventhough I wasn't too open about them. She seemed knowledgeable and companionable, she made things simple to understand and was very thorough with all the details. It was very smooth and warm experience, and I got my car without any delays. I couldn't praise Debby enough.

Debbie form your disability team was great once again so helpful couldn’t of asked for more

No

All good.A courtesy wash and vac as part of the service would have been nice. (The service team offerd to do this when prompted while we were collecting the car but we didn't have time to wait at that stage).

My experience with Charles Hurst Toyato has been absolutely fantastic! The staff were very helpful and accommodating, especially Zara, who took her time to find me the perfect car within my budget. While waiting a few weeks on my new car arriving, I had regular updates from Zara on when my car would be delivered. I would highly recommend anyone to pay Charles Hurst Toyota a visit as the service is outstanding. The staff are so friendly and extremely helpful.Massive Thank you to Zara for all her help and hard work.