Charles Hurst Toyota Boucher Road
4.6/5
4.6 /5
867 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
867 Verified Reviews
5.0/5
5.0 /5
not at the moment

5.0/5
5.0 /5
Eoghan assisted by Anthony were both highly professional, friendly and efficient sales people. Having had a negative experience at another dealership the previous week I called to Charles Hurst motors by chance without an appointment and got good time to discuss my car choice, a test drive and a good deal on my trade in vehicle. It was an easy straightforward and good value transaction and a pleasure to deal with your team. Thank you.

5.0/5
5.0 /5
Barry was so pleasant and patient, and no pressure, which really puts me off. He was very helpful and did all in his power to help me. I would definitely recommend him to any firends needing a car.

5.0/5
5.0 /5
Very good service excellent communication

4.0/5
4.0 /5
After booking in my vehicle , I was unaware that the showroom had been temporarily moved, this wasn't a major issue but would like to have known. The main problem i had is that there is no longer a courtesy coach available on site. I brought my partner and 2 young children with me and was hoping to take the coach into the city Centre for a couple of hours then head back. But instead it they had to organize their driver to drop us into town in my own car and then make my own way back.I honestly don't have any issue with the making my own way however the courtesy bus is something which im sure many many people relied on and was a huge asset for you and to just remove it is just pointless.

5.0/5
5.0 /5
Perfect car best customer service,

4.0/5
4.0 /5
I visited Charles Hurst Toyota to have a Dashcam fitted to my Jaguar XF CU66YWT. I was received very helpfully and left the car in for the work. It did take a very long time, however Charles Hurst Jaguar Land Rover did provide hospitality and I managed to get a Service Plan signed up with them for the car. I was kept waiting at the end for the car to be returned, which was a bit of a pain, but the service receptionist was very helpful and got me to set up the WiFi link between my camera and the app on my mobile phone. The camera did not seem to have been registered with NextBase, I had to do that later. I have since had to do a lot of research online to get the PC interface working with the Dashcam but I think it is mostly sorted now.

5.0/5
5.0 /5
Katie and Barry just great.

5.0/5
5.0 /5
Nothing else to report service was excellent very friendly staff

5.0/5
5.0 /5
All dealings with Katie Massey were exceptional. Will highly recommend to friends and family