Charles Hurst Toyota Boucher Road
4.6/5
4.6 /5
867 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
867 Verified Reviews
5.0/5
5.0 /5
Friendly staff (a guy named Tony), good communication and got my car sorted quickly

5.0/5
5.0 /5
Staff were very polite and helpful

4.0/5
4.0 /5
Told I needed new wiper blades and went ahead with them although I had noticed nothing wrong with them. However now they leave smears across the windscreen!! This seemed purely a money making exercise, as I have a service plan, and I felt cheated. The front of house staff were excellent and kept me informed, did get me a coffee eventually and the valet guy brought it back quickly as he knew I was in a rush, appreciated that.

5.0/5
5.0 /5
Debbie was first class through the whole process. Looked after me from start to finish and made sure I got everything sorted before letting me drive away in my lovely new car that Debbie had helped me decide on.Would like to say a massive thanks to Debbie and everyone at Charles Hurst Toyota for all their help and support.

5.0/5
5.0 /5
Very high customer service standards.

4.0/5
4.0 /5
No Comment

4.0/5
4.0 /5
We could have done with a longer and more detailed explanation of the technology involved in using the on-board equipment. We still don't know how to get dashcam videos to play and the Car Play facility appeared to cut us off from the radio programme selection and had to be disabled.

5.0/5
5.0 /5
Excellent customer service from Darren

5.0/5
5.0 /5
Anthony is a very organised rep with a great personality. Makes the whole experience a stress free one

5.0/5
5.0 /5
Zara Dunlop is very accommodating and explains for any queries that I'm not sure of.