Charles Hurst Toyota Boucher Road
4.6/5
4.6 /5
867 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
867 Verified Reviews
4.0/5
4.0 /5
The service was good, as it should be. These questionnaires become meaningless when staff are under pressure to have you mark them up all the time, when they are just doing the job to a required standard. If I didn’t get good service I would go elsewhere. Please stop requiring validation constantly.

5.0/5
5.0 /5
Fantastic service as always

5.0/5
5.0 /5
It was a pleasure to deal with Stephanie our sales executive who was knowledgeable about the car and purchase process, assisting us in a couple of glitches in the process to reach a satisfactorily purchase.My only comment again would be that whilst the dealership thought they had provided me on two occasions a car with space saver spare wheel they only found out on delivery of the cars to dealership they were delivered with emergency wheel repair kits only, there seems to be a fault in the ordering process whereby dealership order the car with space saver spare wheel but car gets delivered with emergency wheel repair kit and the dealership are left to resolve the issue with the customer. Stephanie worked with us on both occasions to resolve problem.

5.0/5
5.0 /5
Anthony Smyth was very helpful and easy to deal with. He kept us well informed and guided us through the selection, purchase options and insurance options.Was excellent dealing with Anthony

5.0/5
5.0 /5
Quite happy with my Toyota experiences so far, and am proud to say we have had 4 Toyota cars over the last number of years 😀

4.0/5
4.0 /5
The sales rep Antony was very helpful and he is looking out for a suitable car for us

5.0/5
5.0 /5
The salesman Barry was very accommadating.

4.0/5
4.0 /5
I was told my car would need to be in for 2 hours but on arrival asked if 3pm pick up would suit which was 5 hours. We settled on 1pm which was not ideal as I needed to rearrange plans. Overall very pleasant staff.

5.0/5
5.0 /5
Very happy with the service , this is my 3rd C-hr .Ben Harvey was helpful and supportive during the transfer.

5.0/5
5.0 /5
Barry McConkey was excellent at every stage and couldn't have been anymore helpful. He is an asset to the Charles Hurst group.