Charles Hurst Toyota Boucher Road
4.6/5
4.6 /5
867 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
867 Verified Reviews
5.0/5
5.0 /5
Debbie was excellent with our mobility choice and so helpful with every aspectThank you

5.0/5
5.0 /5
Very positive experience, kept well informed. Already had a service plan in place when car was purchased. That helped with spreading the cost.

5.0/5
5.0 /5
Josh and Darren where very helpful and made the experience very positive.Wendy mccall.

5.0/5
5.0 /5
The staff went above and beyond! Great service from start to finish.

5.0/5
5.0 /5
Staff were open and honest about costs, no hidden charges. They were also pleasant and efficient

5.0/5
5.0 /5
Dylan was excellent. Patient and knowledgeable.

4.0/5
4.0 /5
This was a full service plus an investigation of the noise. The service was done well, but the investigation was clearly not started until much later and then there were issues with getting the parts required (drive shaft). When work finally started on this part, communication between the front desk staff and the technicians was poor resulting in me starting my journey to pick up the car when promised, but then having to be turned around again. The entire process took 8 days. Your front desk staff need to better challenge what they are being told by your technicians.

5.0/5
5.0 /5
Anthony was very helpful & knew exactly what car to recommend when we didn’t know which one to go for. Very friendly & always kept us in the loop with what was happening.

5.0/5
5.0 /5
Eoghan Bennett from the boucher road branch was so helpful and polite and got me a great deal that I never would have known about if he hadn't of contacted me

4.0/5
4.0 /5
Three small points - I was told it would be an hour and a half and it was three hours which I waited in dealership. I was asked did I want a complimentary car wash said yes but didn’t get one. I needed tyres and was told I would get realignment included for same price as tyres then was charged more which I queried. Otherwise staff couldn’t have been nicer.