Charles Hurst Toyota Boucher Road
4.6/5
4.6 /5
867 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
867 Verified Reviews
5.0/5
5.0 /5
First contact was not good at all, if it wasn't for Ben Harvey I was going to a different dealer. He and Barry were great.

5.0/5
5.0 /5
That was really amazing customer service and Anthony Smith was absolutely great to deal with.All communication and all other things was just brilliant.

5.0/5
5.0 /5
The staff were very helpful and my car was quickly and efficiently processed.

5.0/5
5.0 /5
We thought Debbie from Charles hurst Toyota was excellent dealing with our new Motability Toyota Corolla. The service was definitely 5 star from start to finish from ordering our new vehicle

5.0/5
5.0 /5
I would just like to say that Antony Smyth could not have been more helpful, he answered all our questions and explained everything from the moment we met him so cannot give him enough praise. We would like to say thankyou .

5.0/5
5.0 /5
I intitially got into contact with the dealership requesting a test drive of a Yaris model, and that's the first contact I had with Barry, from then on I was in good hands, and I had been around a couple other local dealers, none of them could match the level of comfort and approachability Barry had, as well as the knowledge.While I had looked at Yaris, and Aygo models, Barry had made a suggestion towards the Aygo X, which was brand new. Whilst I was in the market for a used car, Barry had suggestted I take a look just to see, it tmay be the car, it may not be.It absolutely was, and I'm so happy Barry suggested it, because I fell in love with the car from first test drive, and now I'm the proud owner of one.This was my first time buying a car, and it was honestly one of the best experiences I've had in any kind of shopping enviornment, coming from a recent 5 year stint in retail, I know how important the customer journey is, Barry smashed it and I would recommend anyone I know looking a car to get contact.Thanks again Barry, you're a star.Simon

5.0/5
5.0 /5
Anthony Smyth was a fabulous salesman, 10/10 would recommend

5.0/5
5.0 /5
Pleasant people to deal with. Everything explained well.Joanne was particularly helpful.

4.0/5
4.0 /5
Stephanie was excellent from start to finish. Sadly the van was not suitable. My deposit was refunded without issue.

5.0/5
5.0 /5
Josh was absolutely excellent at all times, keeping me informed with everything that was happening and letting me know when the car was ready. It was one of the smoothest experiences I’ve had with the Service team.