Charles Hurst Toyota Boucher Road
4.9/5
4.9 /5
830 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
830 Verified Reviews
5.0/5
5.0 /5
Response from staff was excellent both Sam and young lady Sophie I think.

5.0/5
5.0 /5
Anete Vidnere was very helpful and professional to deal with.

5.0/5
5.0 /5
Anete was very helpful, able to answer all our questions and very engaging

5.0/5
5.0 /5
Anete assisted me. Anete was very interested in my requirements and made a special effort to assist me. It was a pleasure dealing with Anete.

5.0/5
5.0 /5
Great customer service, very friendly team

5.0/5
5.0 /5
Excellent service. Very informative and put me at ease.

5.0/5
5.0 /5
Lovely staff

5.0/5
5.0 /5
Stephanie was lovely to deal with - made me welcome and was very well informed.

5.0/5
5.0 /5
I came away with a very positive view of the Toyota showroom and its staff . They were wholeheartedly welcoming and listened to my needs. Zara and Anete understood immediately what I wanted and were extremely helpful in locating a vehicle which I thought fitted the bill. Anete displayed a thorough background knowledge of cars and made some positive suggestions to assist me to assist in making a decision. She also was very incisive in her assessment of my trade-in car and this resulted in what I thought was a fair exchange deal. I was on the verge buying the new Toyota but was daunted by all the reports I have read of Yaris battery problems. Zara was able to let me know of a Toyota bulletin which recognised that battery problems did exist and the Company were willing to replace any failing items. However I am in retirement and driving very few miles which in itself would lead battery drain and result I fear in frequent calls on service staff to deal with recurring battery failure. As a result I unfortunately had to turn down what looked like a good deal. If you still produced this car in purely petrol form I would buy it without hesitation. My grateful thanks go to Zara and to the enthusiasm and assistance of Anete. With reference to your following question I may require some help once I have had a look at what other suitable cars are available. Gerald

5.0/5
5.0 /5
Very knowledgeable and professional staff. Pleasure to do business if there’s a future need of a EV.