Charles Hurst Toyota Boucher Road
4.8/5
4.8 /5
854 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
854 Verified Reviews
5.0/5
5.0 /5
The staff went above and beyond! Great service from start to finish.

5.0/5
5.0 /5
Staff were open and honest about costs, no hidden charges. They were also pleasant and efficient

5.0/5
5.0 /5
Dylan was excellent. Patient and knowledgeable.

4.0/5
4.0 /5
This was a full service plus an investigation of the noise. The service was done well, but the investigation was clearly not started until much later and then there were issues with getting the parts required (drive shaft). When work finally started on this part, communication between the front desk staff and the technicians was poor resulting in me starting my journey to pick up the car when promised, but then having to be turned around again. The entire process took 8 days. Your front desk staff need to better challenge what they are being told by your technicians.

5.0/5
5.0 /5
Anthony was very helpful & knew exactly what car to recommend when we didn’t know which one to go for. Very friendly & always kept us in the loop with what was happening.

5.0/5
5.0 /5
Eoghan Bennett from the boucher road branch was so helpful and polite and got me a great deal that I never would have known about if he hadn't of contacted me

4.0/5
4.0 /5
Three small points - I was told it would be an hour and a half and it was three hours which I waited in dealership. I was asked did I want a complimentary car wash said yes but didn’t get one. I needed tyres and was told I would get realignment included for same price as tyres then was charged more which I queried. Otherwise staff couldn’t have been nicer.

4.0/5
4.0 /5
We did have a problem setting up the sat nav through the phone on the new car and the girl was suppoesed to get back to me this morning but have not heard anything yet.

5.0/5
5.0 /5
All very good

5.0/5
5.0 /5
Debbie and all the reception staff are excellent, friendly and vey willing to assist