Everything went smoothly and efficiently

Dina was a pleasure to deal with - kept me up to date whilst waiting for my car and also was on hand to quickly answer any of my questions throughout the process.

Great communication and understanding of my needs. Przemyslaw was able to provide me with all the information on the potential contract and all the additional products which I found really useful. For that reason I would definitely highly recommend approaching him if you looking for an upgrade.

I think more regular and helpful communication about the steps - especially the final stage - would be beneficial. For example - the MyT App will advise that your car has arrived at the dealership, but there's no proactive communication to tell you how long things will take before you can pick it up. We were very pleased at how our dealer (Callum) handled the final pick-up - he had the car covered and we had to do a 'big reveal' - it was fun and made the experience more meaningful. That said, having spent £33k on a new car, it would have been nice if a manager had made an appearance, even just to say thanks for buying from CH.

Dina was most attentive and patient. She was generous with her time and listened carefully to our requirements. Compliments !

I had the pleasure of dealing with Dina from Toyota Dundonald. She was very informative and friendly. Nothing was too much to ask. She was great at keeping me up to date with the progress of my car. Over the moon, thanks Dina x

Requested to test drive was told we’d be contacted the next week but unfortunately we didn’t get a call for at least 10 days and we had already bought another car as no one contacted us disappointed

Received amazing customer service from Andrew Calderwood at the Dundonald branch, I had opted not to proceed with the purchase initially but Andrew provided a solution that worked and helped me get the car I really wanted. He was efficient, and transparent - an absolute pleasure to deal with.

Over all excellent service and Dina was very professional and very helpful with all questions we needed to know

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