Great communication and understanding of my needs. Przemyslaw was able to provide me with all the information on the potential contract and all the additional products which I found really useful. For that reason I would definitely highly recommend approaching him if you looking for an upgrade.

I think more regular and helpful communication about the steps - especially the final stage - would be beneficial. For example - the MyT App will advise that your car has arrived at the dealership, but there's no proactive communication to tell you how long things will take before you can pick it up.We were very pleased at how our dealer (Callum) handled the final pick-up - he had the car covered and we had to do a 'big reveal' - it was fun and made the experience more meaningful. That said, having spent £33k on a new car, it would have been nice if a manager had made an appearance, even just to say thanks for buying from CH.

Dina was most attentive and patient. She was generous with her time and listened carefully to our requirements. Compliments !

I had the pleasure of dealing with Dina from Toyota Dundonald. She was very informative and friendly. Nothing was too much to ask. She was great at keeping me up to date with the progress of my car. Over the moon, thanks Dina x

Requested to test drive was told we’d be contacted the next week but unfortunately we didn’t get a call for at least 10 days and we had already bought another car as no one contacted us disappointed

Received amazing customer service from Andrew Calderwood at the Dundonald branch, I had opted not to proceed with the purchase initially but Andrew provided a solution that worked and helped me get the car I really wanted. He was efficient, and transparent - an absolute pleasure to deal with.

Over all excellent service and Dina was very professional and very helpful with all questions we needed to know

No

I had the pleasure of dealing with Barry Dean in your Dundonald Belfast dealership and myself and my wife were extremely pleased with the options and choices that were available. I had bought 2 Brand New vehicles from him in the last 3 years and because of the trust we have in him I will be returning in 2023 for another new car.

I would like to especially commend Callum Wilson who was the representative I dealt with. As an older woman I have many years of dealing with patronising male car salesmen. He was friendly, very helpful and extremely knowledgeable. He has a lovely manner and wasn’t at all pushy.My only negative comment was that trying to relay messages via theShowroom was poor. In this day and age I expect staff to have work mobiles so I can communicate directly with them.