During the protracted delivery period, there was a lack of communication about the delivery date. However, apart from this issue, Callum Wilson was very attentive, knowledgeable, helpful and professional. I was very pleased with the deal which was offered. The sales and handover process was first class and an enjoyable experience.

We were made very welcome by the receptionist who introduced us to Dina Rourke, who gave us good advice, had a very pleasant manner and explained in great detail any questions we had. We would certainly recommend any of our friends to visit Charles Hurst.

Exceptional service from excellent staff.

Very satisfied with the vehicle purchase and the quality of the service and information provided by the sales executive.

disappointed that my car was not washed outside or cleaned inside

We found Dina Rourke, sales in Dundonald, to be helpful and knowledgeable in every way. She took the time to assist and provide information, and delivered the Aygo personally. She is a lovely girl, and an asset to Charles Hurst.I had previously had reservations about a big car dealer. All dispelled. We bought the car, the Service Plan, the ‘knocks and scrapes plan’, the Carmetic and the Toyota Insurance! Dina explained the benefits without being pushy. Much appreciated.Ian and I will recommend Hurst’s to anyone who asks.Thank you.

Very happy with new car. We have had a number of Rav4 Hybrids over the last few years and we have always been happy with them.

It was easy. Comfortable too. A clean car was a nice bonus. I’ll be back. Hopefully not too soon

More communication about the estimated delivery times and further delays while waiting. It dosn't look like these supply shortages are going away soon. Next up will be blackouts at the factories due to energy costs!

Fabulous customer service from William and Dina. I really felt like a VIP throughout the whole experience, and it is that experience that will bring me back to Toyota. Karen