Charles Hurst Toyota Dundonald
4.7/5
4.7 /5
588 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
588 Verified Reviews
5.0/5
5.0 /5
As usual I received a very personal service which I have always been used too and it was very Professional and friendly with excellent updated information.I shall be selecting my new car later in the year and welcomed my test drive and useful guidance from a very charming Sales Lady who knew what she was talking about and look forward to placing my order with her in the future.

5.0/5
5.0 /5
Found Barry excellent at his job

5.0/5
5.0 /5
All staff were very pleasant and helpful. Seemed good explaining options when discussing finance. When I was collecting my car I found Barry had prepared a video to explain the many different aspects on the dashboard. This is so helpful.Just one thing with this time when discussing and purchasing my car I dealt with a different member of staff almost each time. All were very good but I would have preferred to deal with one staff member although I understand with the virus and other illness this could be difficult.

4.0/5
4.0 /5
Given the difficulties we all live under at the moment, your staff did exceptionally well. No fault of the staff we dealt with on your premises - your documentation process however was both unwieldy and unfriendly. I would ask your management team to review it.

4.0/5
4.0 /5
Due to family illness I have had to hold off on going to see any cars, but as soon as possible I will looking again

5.0/5
5.0 /5
Your sales rep, Callum Wilson was excellent , extremely helpful and professional as was the Manager, Will. While I did not purchase their follow up was first class . Overall a very positive experience

5.0/5
5.0 /5
As a novice with a hybrid and automatic car the sales person was very patient in explaining how the car worked and very professional in his overall approach

5.0/5
5.0 /5
I am a motability customer & have to say the lady who deals with motability in your sales area was very friendly & knowledgeable, she was able to answer everything I asked right away & was very helpful. Lovely to meet & deal with nice people, looking forward to dealing with her soon for my new car.

5.0/5
5.0 /5
All of the staff were very friendly and helpful.

5.0/5
5.0 /5
All staff and manager give first class service.