Great help and service given by your team

very good service and helpful

Sales advisor(Andrew) pleasant and knowledgeable

Lauren was good to deal with but car wasnt right fit for me

We were dealing with Lauren, very pleasant and informative girl,she made us feel very welcome from start to finish 👍👍

8/10

I recently visited your Toyota dealership in Mallusk to discuss ordering my next Motability car. I have had 2 CHR under the scheme and was interested in going down the all-electric route. I was disappointed that the BZ4X was no longer available on the scheme, but your Motability Advisor (Lauren Hardman) was absolutely fantastic. We took a test drive in the new CHR and were both impressed. However, I mentioned that I had been in touch with a non-Charles Hurst dealer to arrange a test drive for the Hyundai Ionic 5, which I was also considering. She was kind enough to call through to your franchise in Newtownards and helped arrange a test drive the same day in the Ionic 5. Ultimately, I have decided to go with the Ionic, but I would like to recognise how well we were treated by Lauren. She was in communication with me on the same day to check how we got on. It was really above and beyond great customer service, considering there was no financial incentive but it was truly in the best interest of the customer. I would be grateful if you would let her know and just to be clear I always intended to test drive the Hyundai before making a decision.

Dean was very informative and very understanding. I’ve never spoken to a more polite salesperson. Promote that man.

Dealt with Dean and he was very helpful and nothing was any trouble.

Lauren was very professional and courteous. She explained everything in detail. She has a good knowledge and provided the correct information when asked about features of the vehicle.