Mark explained all the options open to me

I had received a phone call from England prior to my service re MOT due. I left my Toyota Yaris GY66 AOJ on Monday week and was surprised when I was told they did not do MOT or take car to centre. I refuted this and car was put through next day and passed. I was really surprised at what I had to pay £826 for new brake pads, shoes etc and service. Labour was over £400. I am a pensioner and have bought 3 cars from Charles Hurst. My Toyota Yaris will be 10 years old in November but only has 41,900 miles. This car has always been serviced by Hurst’s to my satisfaction until now.

Very professional and informative and polite

Andy has great product knowledge. 👏👏

I have been with this car place for a lot of years an have recommend it to other people reliable friendly staff who give you the time you need to understand everything an just a phone call away if something goes wrong just hoping I get my next car there love my car very suitable as I'm a disabled person

Interest and cooperation.

I wasn't satisfied with the service

I previously purchased a Nissan from Charles Hurst around Oct 2007 and took out a finance agreement at the time. I no longer have the paperwork and I’m trying to identify the finance provider so I can raise a complaint under the FCA motor finance review.I am sure the reg started with UKZ (maybe UKZ 3035 but I can't be sure)Could you please confirm which lender provided the finance for that vehicle, and any details you can locate to help identify the agreement?It was purchased from Charles Hurst Toyota, Newtownabbey.

The local team and Lauren are a credit to the sales profession. I'd happily deal with them when the right used car comes along.

Mark was very helpful and patient with us.