Charles Hurst Toyota Newtownabbey
4.8/5
4.8 /5
598 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
598 Verified Reviews
5.0/5
5.0 /5
We had friendly and efficient service Dean was extremely helpful he answered all our questionsVery impressed by his enthusiasm.

5.0/5
5.0 /5
I am always amazed with the customer service I get from the whole team at Toyota Newtownabbey, but especially from Dean Strain. From my first day walking through the doors, 3 cars ago, he has looked after me covering all my needs, without being pushy. Recommend him & the store to all my friends and family, or anyone who needs a car!

5.0/5
5.0 /5
I've always received good communication from Charles Hurst Mallusk since purchasing my car, back in February 2018. The representative I mainly deal with is very professional, helpful and strives to ensure that I am satisfied, through video calls, telephone and email. The staff in the showroom and service desk are also very polite and courteous.

5.0/5
5.0 /5
The staff in Toyota Newtownabbey couldn’t have been more helpful! From Wai the sales rep to Stephen sales manager and Richard the finance manager! They worked hard to get me a deal that suited me, knowing and understanding it was a massive jump. I couldn’t have been happier with the service I received!

5.0/5
5.0 /5
I could not have been treated any better I got test drives and I am so pleased with my car and the way I was treated

5.0/5
5.0 /5
Excellent staff. Excellent work

5.0/5
5.0 /5
Welcoming and friendly staff

5.0/5
5.0 /5
Dean strain was who I dealt with,met him when I was up looking for a new car. I was not interested in a Toyota but after speaking to him and him showing myself and husband the car I never looked at another car as I bought one straight away. He was polite courteous and very helpful from purchasing the car, helping set up apps to checking in with myself and letting me know how the delivery of the car was going and also with the exchange of the old car. Also a help was management team member Richard had introduced himself when Dean was showing me new cars and helped with the finanace of old car and was very helping and friendly when I came to collect my car. Dean is a top sales man from not being interested in Toyota to going to have a look with Dean and buying one I didn’t even look at any other cars he had me sold straight away. He’s 100% committed not like other salesmen I’ve dealt with before that made you feel pressured into to buy a car Dean had a more relaxed side that put you at ease and you trusted him to look after yourself when you where in. I will definitely be back with my Husband to upgrade his car with Toyota and will definitely want Dean to do the sale.

5.0/5
5.0 /5
Ashlea our salesperson was excellent. She listened intently as well as being very informative. The whole team were very friendly. Ashlea deserves every credit for her attitude and perseverance. We asked a lot of questions which were answered by Ashlea competently. Thank you Ashlea.

5.0/5
5.0 /5
Very pleased over all and helpful