Although my contact with Charles Hurst did not result in my purchasing a car that was my choice. The service and help given by the sales staff was at all times helpful and respectful. Thanks again for your support.

Everything was grand but I would have preferred some printed documents rather than digital

I am an overseas sale and the Charles Hurst Lookers team were incredibly helpful and patient in explaining the process of sale, and made everything as smooth as possible. A trustworthy and friendly establishment, 100% recommend.

Overall Ryan was great to work with and kept all communication open and honest. The only thing was the car interior was not very well cleaned by the valet team. They hoovered the carpet and that’s it, there was grime and dirt in all the gaps and boot and the leather seats were not cleaned properly.

Ryan and Jamie have been excellent, many thanks

I dealt with Jack, who from the beginning was clear , concise, well versed and organised. He was happy to repeat any explanations and was extremely helpful at all times. Working with Hursts was an easy experience.

Ryan was very easy to work with and not pushy, and he understood my family concerns.

Very impressed with the customer service and show room. Our sales agent Jack Graham was very good, very professional and gave us clear information on what was offered. One negative would be the valeting on the internal of the car was not to the standard I would have expected, exterior was fine.

Pleasant, friendly & professional

I am extremely pleased with the outstanding customer service I received throughout the process. From the moment I walked in, I was greeted with warmth and professionalism. The sales representative, [Ross], was particularly impressive. He went above and beyond to assist me with all the necessary paperwork, making the entire transaction smooth and hassle-free. Their expertise and attention to detail were evident as they explained each step of the process clearly and answered all my questions comprehensively. Additionally, the dealership's facilities were top-notch, creating a comfortable and inviting atmosphere. The entire team demonstrated a high level of customer service, from the receptionists to the finance department, contributing to a seamless and enjoyable car-buying experience. I would highly recommend [Charleshurst (27 Bouchard Road)] to anyone in the market for a new and used vehicle. The exceptional service provided by [Ross] and the entire staff ensured that I drove away not just with a great car, but with a smile on my face. Thank you for making my car-buying experience so positive and memorable.