Charles Hurst Usedirect Belfast 27 Boucher Road
4.9/5
4.9 /5
164 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
164 Verified Reviews
5.0/5
5.0 /5
Pleasant, friendly & professional

5.0/5
5.0 /5
I am extremely pleased with the outstanding customer service I received throughout the process. From the moment I walked in, I was greeted with warmth and professionalism. The sales representative, [Ross], was particularly impressive. He went above and beyond to assist me with all the necessary paperwork, making the entire transaction smooth and hassle-free. Their expertise and attention to detail were evident as they explained each step of the process clearly and answered all my questions comprehensively. Additionally, the dealership's facilities were top-notch, creating a comfortable and inviting atmosphere. The entire team demonstrated a high level of customer service, from the receptionists to the finance department, contributing to a seamless and enjoyable car-buying experience. I would highly recommend [Charleshurst (27 Bouchard Road)] to anyone in the market for a new and used vehicle. The exceptional service provided by [Ross] and the entire staff ensured that I drove away not just with a great car, but with a smile on my face. Thank you for making my car-buying experience so positive and memorable.

5.0/5
5.0 /5
Great Service

5.0/5
5.0 /5
Both Ryan and Jack were amazing help and genuinely nice people to talk to. They didn’t make you feel any pressure and made the entire process so easy. Can’t recommend enough.

5.0/5
5.0 /5
David Mccracken looked after us. Really brilliant went over and beyond to make sure our service was top notch. Carter Willis

4.0/5
4.0 /5
Very professional and friendly sales executive and overall experience.

5.0/5
5.0 /5
Great feeling of trust and respect. Understood when I changed my options and action changes promptly. Couldn't ask for better. Some delays but was kept upto date with information. Thanks

5.0/5
5.0 /5
Ease

5.0/5
5.0 /5
Prompt polite and very helpful response

5.0/5
5.0 /5
Jack was brilliant help