Charles Hurst Usedirect Belfast
3.9/5
3.9 /5
1,017 Verified Reviews
62 Boucher Rd, Belfast, Belfast, BT12 6LR, GB
028 9038 3507
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,017 Verified Reviews
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1.0/5
1.0 /5
Poor communication, to find out that one of your staff bought the car, very unprofessional to not let me knowIf this is not the case you can also let me know
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3.0/5
3.0 /5
Was to get a walk around video after the car was prepped but didn't receive one.
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4.0/5
4.0 /5
It took few days too find the car we were enquiring about - but Blaine was very good with a video and information.
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1.0/5
1.0 /5
Nobody got back to me even after calling 3 timesTerrible customer service
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1.0/5
1.0 /5
Dealt with Mario. Requested additional information on the car my daughter was interested in purchasing, information never emailed. Rang on Friday 31st July, call not returned. 3 calls made on the 3rd August to request £250 reservation fund be refunded as car no longer available, no call’s or funds returned. Extremely disappointed!!
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3.0/5
3.0 /5
I enquired about buying a car without a trade-in, cash buyer but the price was fixed and it would not be reduced so I did not proceed.
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1.0/5
1.0 /5
Nobody actually gave me a valuation
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1.0/5
1.0 /5
Never received quote for my vehicle and was not able to see car I was interested in.
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1.0/5
1.0 /5
I didn’t get a reply
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3.0/5
3.0 /5
Quality of vehicle prep was below expectations. Budget tyres and brake pads used on performance cars - not just one car but several.