Charles Hurst Usedirect Belfast
4.8/5
4.8 /5
932 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
932 Verified Reviews
5.0/5
5.0 /5
A member of staff (Sam Weston I believe his name was) contacted me very shortly after I made my online request for information on a potential car buy. He was very professional, courteous and helpful.

1.0/5
1.0 /5
Never again will i bother with Boucher Road branch

1.0/5
1.0 /5
Communication from branch manager Ricky Ayre is terrible. Vehicle has been undriveable for 3 weeks within 4 months of purchase and they are refusing to communicate with me. No updates or courtesy car. they claim the fault is a 12v battery replacement. Not a good enough fault to warrant 3 weeks repair needed.

5.0/5
5.0 /5
Very quick to send a link

5.0/5
5.0 /5
Darren, your member of staff , had great customer care, incredibly helpful, responsive, and knowledgeable.

1.0/5
1.0 /5
Not happy about buying a car from Citroen Belfast paid for My car at 16250 pounds 2019 36000 miles Citroen C5 aircross 2l diesel now value my car at 10500 pounds within 3 weeks tried to get my old car back but dealer says it is away went. To see sales manager then he says he will do his best get me another car but he wouldn't gave the money i paid kver2500 pounds for deposit I am stuck with my car now please do help me not happy cos of it's age 7 years old thanks text to me if u can help me 👍 text to at 07765561629 or rankin. dennis04@gmail.com 👍 my other car was MG hs petrol 1.5 2022 18500 miles very good car but I was too stupid to go for 2019 36000 miles help me to get another car to make me happy 😊 refused to gave my money back ?????

1.0/5
1.0 /5
I have been waiting on a phone call back for a few weeks now!

5.0/5
5.0 /5
excellent customer service from Jamie

3.0/5
3.0 /5
Not enough attention kept waiting to long as salesman kept going off to get answers.

5.0/5
5.0 /5
Communication was good. Very impressed by the work that was done by Charles Hurst to make the car ready to sell on - very reassuring.