Charles Hurst Usedirect Belfast
3.9/5
3.9 /5
992 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
992 Verified Reviews
First impressions poor but when I phoned afterwards and spoke with nieve and got a brilliant salesman in Jason allowed foward and I got sorted

cust purchased a van 2 years ago and also took out a warranty with the purchase. The cust is needing a warranty repair but is getting the run around as to where he needs to go. Vehicle broke down and has been recovered to his house as you were closed at the time. He has no clue what is required and has been passed from pillar to post

cust has had a replacement vehicle for a Jeep which had a lot of electrical problems. He now has a Honda and he is now having electrical problems with this vehicle. Ideally he would love to down size now being on h is own. Can you call him asap

5.0/5
5.0 /5
Stellios was exceptionally helpful and went above and beyond to help us source exactly the vehicle we were looking for. Five stars!

5.0/5
5.0 /5
David had a lovely calm relaxed manner which put me at ease. It can be an anxious time when purchasing a new vehicle but David made the experience enjoyable. He waa very patient and understanding.

2.0/5
2.0 /5
Failure of sales department to agree a deal

5.0/5
5.0 /5
Very attentive and understanding

1.0/5
1.0 /5
Don't listen to customer just at do their own thing

3.0/5
3.0 /5
Apr % too high compared to others!

cust returned a vehicle 09.01.26 and was promised the £2,400 refund to be with her within 5 days, this has not happened as yet and the cust has been in constant contact with your regarding this. Can this be looked into asap