Charles Hurst Usedirect Belfast
3.9/5
3.9 /5
994 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
994 Verified Reviews
5.0/5
5.0 /5
Gary at main, boucher road site was great. Very efficient, on the ball and knew his stuff. We were so happy with his communication both in store and via email/phone calls. Even after he made the sale of the vitara, he kept us informed and we felt well looked after.He was a wee geg aswell, which always helps.Thanks Gary.Bronagh

5.0/5
5.0 /5
Jordan was extremely professional but made me feel very at ease. He came to chat to myself and my husband while we were out viewing potential cars for myself. Jordan didn't only hold conversation with my husband, he spoke to me also, something I very much appreciated. It's quite standard in a predominantly 'sales' role for a male to focus on the male and speak only to them - even if it's the female making the actual purchase.It's my first time buying a new car from a dealer and I was very impressed with Jordan and Simon and their customer service. There wasn't any pushing to buy, they asked lots of questions about what I wanted and needed and they listened.I would 100% recommend the team at Agnew and will do so in my own work, I chat to A LOT of people daily!!

Andrew was very helpful right from the start. He seen us browsing outside and stopped and spoke with us. Fantastic service from him

5.0/5
5.0 /5
Great service , lovely guy called James very helpful would go back to him for next car he had a lovely personality , what you need for a salesman . He done everything for us .

5.0/5
5.0 /5
5 stars for Kevin Roberts for customer service

5.0/5
5.0 /5
Very happy with how everything was handled. Professional service provided and whole process was made simple and stress free.

5.0/5
5.0 /5
Pat was brilliant. Would definitely use again if changing car .

4.0/5
4.0 /5
Thank you for your service. I will recommend my friends. The only issue is the communication could be improved such that the client doesn’t have to keep calling the company but instead the agent calls the client to reassure them that everything is alright including sending the documents promptly.

5.0/5
5.0 /5
Joël and Mark were very easy to deal with

5.0/5
5.0 /5
Jason (salesman) was really great with myTrade inHe could not have done more to help meI will definitely return to him when trading inFor my next carWell pleased 👍