Charles Hurst Usedirect Belfast
4.2/5
4.2 /5
898 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
898 Verified Reviews
First time I wanted to test drive a jaguar F type. I gave my drivers licence to the sales man and waited approximately 10 mins to be put on the system only to be lied to and informed that I had to sit in the passenger seat while he drove the car because it wasn’t wasn’t taxed. It was only on the way back that he eventually let me test drive the car. Correct me if I m wrong but I thought that none of the cars are taxed and there’s why a temporary number plate is attached. I don’t think that lying to customers is very good for good relations.I also wasted a lot of time getting ready to test drive a second car only to sea over that it wouldn’t start and the salesman wasn’t able to sort out the problem. He thought the battery had been taken out for replacing. I don’t want this to be published as generally I think Charles Hurst is one of the best dealerships and would strongly recommend it to other customers

5.0/5
5.0 /5
Pat Bradley was very helpful when I was getting my first car externally great service

5.0/5
5.0 /5
Staff were excellent and very welcoming g and knowledgeable.The stock present though was substandard.

5.0/5
5.0 /5
Our sales man was a Mr Pat Bradley who was very helpful and made our experience in buying our car very easy.

The car sales man at your Boucher Rd branch Belfast was great to deal with, he was so helpful from our initial enquiry to purchasing our new car, his name was Andrew Ferron.

5.0/5
5.0 /5
Met to great lads who where more than helpful to us buying our new car. Will definitely be buying from Charles Hurst Useddirect again. Fantastic car thankyou.

4.0/5
4.0 /5
Ben Mullan was an excellent sales executive. Could not do enough and went above and beyond to help.

5.0/5
5.0 /5
I really would like to praise Jason Madden for his great service since the first meeting, the finance plan, the patience, he made sure all my questions were answered and made me comfortable the whole way till the purchase. I would definitely be delighted to recommend your service to my friends and relatives.Keep up the good work.Evet

5.0/5
5.0 /5
Tiarnan and Aaron were amazing throughout the whole process! These boys deserve so much more credit for what they do! Two of the most helpful gentlemen I have ever met!

5.0/5
5.0 /5
Kevin was particularly excellent