Charles Hurst Usedirect Belfast
4.2/5
4.2 /5
904 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
904 Verified Reviews
5.0/5
5.0 /5
As it was a second hand vehicle I purchased I would have thought the history of the vehicle would have been explained to me. I have no doubt that had I enquired I would have been told. Otherwise I have nothing but good things to say about the staff who made my purchase hassle free

5.0/5
5.0 /5
We dealt with Ross St John who had only started and his manager Paul Hughes and we couldn’t have met nicer people. They were so helpful and friendly and I would recommend going to them anytime

5.0/5
5.0 /5
Dealt with Paul Knight and everything was explained perfectly and couldn't have done more to help.

5.0/5
5.0 /5
Ciaran the sales agent I dealt with was extremely helpful courteous and was able to answer all questions I had.He kept me fully informed every step of the way and even went over and above by sending me a personal video of the car during our negotiations.Nothing but good things to say about Ciaran.

5.0/5
5.0 /5
Great friendly staff

5.0/5
5.0 /5
Pat was amazing. Everything was straightforward and fast. Thank you

5.0/5
5.0 /5
Aaron was excellent he kept me up to date with progress at all times. Albeit he was not easily persuaded to lower the price :)I agreed to purchase the support package, but have not received any paperwork as yet, but I'm sure it's coming.I am also awaiting the touch-up paint where I agreed I would do it so I could get delivery a day earlier .The driver of the transporter was very helpful, polite and on time he kept me in the loop during the delivery process.

4.0/5
4.0 /5
The service from Pat was excellent, can’t fault him, the transaction was nicely handled. One small point the car wasn’t as clean as I would of liked on collection. The mats/carpets I had to hoover when I got home, exterior was clean but going on past experiences it definitely could have been better. I am happy with the car but quite surprised! I was told it would be valeted for me, it clearly wasn’t.

5.0/5
5.0 /5
Aaron was great from beginning to end.

4.0/5
4.0 /5
Salesman wad Andrew Ferran. He was professional, knowledgeable and very courteous in all our dealings with him. Would definately go back to him