Charles Hurst Usedirect Belfast
3.9/5
3.9 /5
994 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
994 Verified Reviews
5.0/5
5.0 /5
Staff really welcoming and helpful. Helping me to decide what car to go for. They kept in touch with me throughout the process. They went beyond and above to assist me.

5.0/5
5.0 /5
I would like to praise Ross for all his hard work and time spent with me and my wife. He was very helpful compared to the last colleague I had in Charles Hurst. He went over and above to meet our needs.

5.0/5
5.0 /5
Pleasant and very helpful staff, quick to address any issues raised.

5.0/5
5.0 /5
I love my Renault Clio which i purchased yesterday, the only thing the car only came with one key and there wasnt a spare wheel in the car and there was no MOT Certificate came with the log book, i had to contact DVLA to get a copy of the MOT Certificate so i could tax my car, apart from that the car drives well but i am going to have to get another key and also source about getting a spare wheel.

4.0/5
4.0 /5
Great service will definitely buy again

5.0/5
5.0 /5
Ciaran McCarthy is an absolute gem! He was amazing from start to finish. I have never dealt with someone so nice when looking for a car. I love my new car and I was delighted with the service from Ciaran.

First time I wanted to test drive a jaguar F type. I gave my drivers licence to the sales man and waited approximately 10 mins to be put on the system only to be lied to and informed that I had to sit in the passenger seat while he drove the car because it wasn’t wasn’t taxed. It was only on the way back that he eventually let me test drive the car. Correct me if I m wrong but I thought that none of the cars are taxed and there’s why a temporary number plate is attached. I don’t think that lying to customers is very good for good relations.I also wasted a lot of time getting ready to test drive a second car only to sea over that it wouldn’t start and the salesman wasn’t able to sort out the problem. He thought the battery had been taken out for replacing. I don’t want this to be published as generally I think Charles Hurst is one of the best dealerships and would strongly recommend it to other customers

5.0/5
5.0 /5
Pat Bradley was very helpful when I was getting my first car externally great service

5.0/5
5.0 /5
Staff were excellent and very welcoming g and knowledgeable.The stock present though was substandard.

5.0/5
5.0 /5
Our sales man was a Mr Pat Bradley who was very helpful and made our experience in buying our car very easy.