Charles Hurst Usedirect Dundonald
4.1/5
4.1 /5
264 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
264 Verified Reviews
5.0/5
5.0 /5
Top lads couldn’t have asked for a more smooth transition for my first car many thanks

5.0/5
5.0 /5
The customer service was excellent, I was a bit nervous and and unsure of what to do expect, but Tony couldn’t have been more patient and helpful, they did everything in there power to help me as there was some hiccups along the way but Tony helped explained everything to me and made a sometimes stressful experience much more pleasant. I will definitely be recommending Charles Hurst to any friends or family. Thanks again Tony!

5.0/5
5.0 /5
I recently purchased a new vehicle and the entire process was outstanding. From the moment I submitted my application to the point I was handed the keys, everything was handled with efficiency and care. The staff was knowledgeable and attentive, ensuring a smooth transaction. I'm extremely satisfied with the high-quality customer service and wouldn't hesitate to recommend them to others. Five stars well deserved!

5.0/5
5.0 /5
Tony and Andrew were very helpful and knowledgeable during the whole process

5.0/5
5.0 /5
Excellent service pleasure to deal with

5.0/5
5.0 /5
Fantastic from start to finish, professional and friendly. Readily available and ensured clarity during the process. Huge Thankyou to Connor and Andy.

5.0/5
5.0 /5
Good communications, very clear, all documents to hand and car well presented.

5.0/5
5.0 /5
Vehicle was waiting for me right outside the dealership, spotlessly clean

5.0/5
5.0 /5
Tony was most helpful throughout the whole process, explaining every part of what would happen and when. He listened to our needs and showed us the most suitable car

4.0/5
4.0 /5
I struggled to get transport to the dealership as I live across town. I had to take time off work to pick the car up. I requested the car to be brought to a Charles Hurst dealership closer to my home, but this could not be accommodated. Other than this minor hiccup, my overall experience was brilliant.