Charles Hurst Usedirect Dundonald
4.1/5
4.1 /5
264 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
264 Verified Reviews
5.0/5
5.0 /5
The salesman Rob was very helpful, and nothing was too much trouble to him.

5.0/5
5.0 /5
Extended warranty prices very high and non-negotiable.

Andrew was able to quickly set me up with an appointment for a test drive and was very friendly in showroom. Cormac showed me the car I specifically came in for, was very approachable and personable in his way. He kept me well informed throughout the whole process and made the whole experience enjoyable. In love with my car. Thank you guys!!

5.0/5
5.0 /5
Cormac has been a pleasure to deal with and has made the process very easy

5.0/5
5.0 /5
Irwin was great

5.0/5
5.0 /5
All the team, especially Tony, were friendly and very helpful. All very professional!

4.0/5
4.0 /5
Tony Blaney, sales was very helpful. A pleasure to deal with.

5.0/5
5.0 /5
I dealt with Cormac in Dundonald, he is an asset to your company. A very pleasant and knowledgeable guy. Thanks.

5.0/5
5.0 /5
The guys in the showroom were incredibly friendly and made the whole process very enjoyable.

4.0/5
4.0 /5
cormac was really helpful and has kept me really well informed on updates etc. he hasOrdered a part for me which I am just waiting on. I would say that in my experience, the finance payments need to be explained a little better, as I wasn’t told how much negative equity my trade in was going to be, just that the finance for that car was being taken care of by CH, but there was actually a gap of £1500 that I had to cover. I don’t feel this was made clear by the person who covered the finance aspect, but aside from this, the service was good. I have had some very poor experiences at other branches, so cormac really made an effort not to have a repeat of that,