Charles Hurst Usedirect Newtownabbey
4.8/5
4.8 /5
420 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
420 Verified Reviews
5.0/5
5.0 /5
Very helpful and very pleasant staff

2.0/5
2.0 /5
No response to emails or questions

5.0/5
5.0 /5
Nathan Donaghy, the salesperson was excellent. The test drive in a Kia Sportage was expertly guided by Nathan's knowledge of the vehicle. My wife and I were very impressed alround

1.0/5
1.0 /5
Having contacted the sales team I was promised a video of the car by Aisling Morton (twice) and it was never sent to me. I asked for an official battery health check and wasn’t given one. Who’s gonna buy a used EV without a battery health check! Amateur behaviours is you ask me and certainly I wouldn’t deal with this dealer.

5.0/5
5.0 /5
Extremely pleased with the reception I receive at all times.

1.0/5
1.0 /5
Had organised to see car on Saturday but got voicemail Friday evening to say it was sold

4.0/5
4.0 /5
Friendly, good service by sales staff.

5.0/5
5.0 /5
Even though I missed out on the car, I had a great experience with Charles Hurst. The salesman who assisted me, Clive, was friendly, professional, and very knowledgeable. Excellent customer service — I’d happily deal with them again!

5.0/5
5.0 /5
Was seen promptly and was helped with my enquires. Test driving a car was easy and I was able to come back again to drive it again.

5.0/5
5.0 /5
Guy Zac in newtownabbey was great kept me informed of any new stock that suited what i was looking for and within my budget.