Carl did a fantastic job for me to get me a new car will be back for my next car

Think when ur trading car in with finance on it time period shud be quicker to clear finance

I was interested in a car but I ask keep it over to get finance but it was sold to someone else i was not happy but i got different car but it good car

John Sheppard was most courteous and professional during my visit - thank you to him for his patience and kindness. His advice and personal video which he sent me were very helpful. Unfortunately I decided the vehicle I was looking at was not suitable for me.

Marty and clare stewart In Mallusk we’re fantastic seamless service and everything completed online only had to turn up and collect the car

This is the 2nd time I have bought vehicle from used direct. I will not go anywhere else. Fantastic team and always greeted straight away. Also left to look around myself which is really nice. Clive took care of me and he was fantastic, listened to what I wanted and set a plan out that works for me.

Dunno if just my experience or not but I wouldn't know if I met a member of the management team or not so you may wish to rethink q5. We met a team member who did introduce himself (I just can't mind his name) and offered us finance and asked us where we were enquiring and followed up without being pushy which was v much appreciated. We were offered tea whilst we waited and altho we we're taken about 20mins after our app time it didn't seem to long as a few people checked in (reception, finance guy and James who was selling us the car) who came to introduce himself and take our license to get us on the system so it didn't feel like we were being ignored or anything - was just super busy (maybe more time shud be left between appointment bookings as it cuda felt rushed for some and spending time with prospective customers is important) we didn't care though lol - I liked the car and we had the cash so I literally just wanted to drive it before we bought it.

Martin was very professional during my time purchasing my new car I would certainly return in the future. I was made feel very welcome.