William from used direct was absolutely brilliant got me out of a scrapped car into a very nice new one

Nothing was too much hassle, willing to work with me to achieve the best deal possible & explore all avenues and options even if i didnt end up taking them.

Will McSparan was excellent and explained the process fully, was very helpful in scheduling the handover and even collected me from the train station on the day of the handover….

4 star because of very low valuation of my car

Customer service was just outstanding!!Very helpful and understanding regarding our needs.William was exceptional in helping throughout the process and kept us updated frequently .So,so impressed!! Thankyou for making this transaction so stress free for us.Well done to Manager, & William.

Cars well presented out sales man polite friendly professional We bought the car we went to view after the sales man lined the cars we were interested in had them all started and could have test drove any or all of the list

Great service dealing with Gordon

Sales team were exceptional from start to finish, I dealt with Gordon and while I was trying to arrange a lift to view the vehicle he sent me a video to show me all round the car, staff all super friendly and would highly recommend to any one I know looking a vehicle, the car was delivered to the door on Wednesday and I can honestly say I have never, ever had this level of treatment before, guys can I say you are not the pushy sales men that I have had dealings with in the past and are a credit to your company.

Neil went above and beyond to help us out and explained everything I needed to know

Gordon was very helpful and polite