Charles Hurst Usedirect Newtownards
4.5/5
4.5 /5
360 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
360 Verified Reviews
5.0/5
5.0 /5
The service from Neil Dunwoody was first class. At all stages he was willing to promptly help with my queries - in person, by phone and via email and made the purchase of my new car a very smooth experience. His friendly and knowledgeable approach, combined with his dedication to the customer, ensured an excellent experience for me. He is a credit to Charles Hurst and I am very grateful for all of his assistance.

5.0/5
5.0 /5
Phil introduced himself with a big smile and was so professional throughout the sales process.

5.0/5
5.0 /5
Will was very helpful and made the whole process smooth, quick and simple and was good craic to chat too

5.0/5
5.0 /5
Gordon was extremely helpful and also knowledgeable about the various cars we looked at. He also gave us time and space to talk over the decision to buy the car

5.0/5
5.0 /5
Will McSparron has a great personality, very down to earth and easy to talk to.

5.0/5
5.0 /5
Will did a great job - he talked us through what cars would suit our son to learn to drive in. He is super knowledgeable and we are delighted with our new car

5.0/5
5.0 /5
Phil from the Newtownabbey dealership helped me with my car from I first walked into the dealership to test drive and to chat about everything right up until I bought the car and drove away. Was always good craic and helpful and up front, hospitable offering me tea and coffees, I had to bring my son one day as he was off school and Phil was great with him, making him a hot chocolate and chatting away to him. Phil was always very receptive to emails I was sending and helpful in his replies. Thanks Phil for being so helpful and welcoming.

5.0/5
5.0 /5
Excellent response, personal video

5.0/5
5.0 /5
Will and Phil did a great job in recommending the right car for my needs. I would definitely recommend these guys to anyone thinking of changing their car

5.0/5
5.0 /5
The sales rep Neil was a gentleman and very helpful.