Charles Hurst Usedirect Newtownards
4.3/5
4.3 /5
384 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
384 Verified Reviews
4.0/5
4.0 /5
Neil- the salesman did a fantastic job. It was a difficult sale as the majority was done remotely via email due to my work. He kept in regular contact and nothing was too much trouble.It’s a shame to end with a negative comment but when I took the vehicle home and changed the number plates I discovered that the person fitting the Charles hurst number plates decided to drill holes in the boot lid rather than use the manufactures fixing points. This is something that will need repairing as over time it will crack and the paint will become damaged. Anyone who is willing to do this to a £40k car has no place in the motor industry. I sent an email with photos to the salesman but have not received a reply. I am interested to see what the response will be now that the money has been handed over.

5.0/5
5.0 /5
Having dealt with Neil before I went back to him to help with my wife's new purchase amd again he went above and beyond to help her get the car she wanted by going to another branch and bringing the it down for her to see and drive. He also ensured everything went smoothly with the purchase. We will definitely be back when we are looking to change definitely the beat Sales man in Newtownards.

5.0/5
5.0 /5
Gordon was a top professional 1st class experience from start to finish would recommend to anyone!

5.0/5
5.0 /5
To much selling different insurance skeems which I did not want, but the salesman had go through the hole seem.

5.0/5
5.0 /5
Neil was fab from the first visit! Thank you Neil!

5.0/5
5.0 /5
Neil was great through the whole process. Thanks for everything.

5.0/5
5.0 /5
I was very impressed with Neil Dunwoody and the service he provided me, he was informative, helpful and very professional. I am a very satisfied Customer with my new purchase. I would highly recommend Charles Hurst of Newtownards. Thank you.

Excellent service and a joy to deal with, everything was explained perfectly and i am very satisfied with the service Charles Hurst Newtownards provided.

5.0/5
5.0 /5
Service from Gordon was excellent

4.0/5
4.0 /5
No after a few bumps in the road the deal was achieved and went well.