Charles Hurst Usedirect Newtownards
4.3/5
4.3 /5
384 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
384 Verified Reviews
5.0/5
5.0 /5
Neil was fantastic we had an idea of what we were looking for and he sourced us a car in less than a week. Great guy will definitely be returning customers:)

5.0/5
5.0 /5
The buying experience at the Newtownards dealership was excellent, Gordon Williamson could not have been more patient and helpful. It was a pleasure doing business to buy the BMW i3.Heather Hamill-Vaughan

4.0/5
4.0 /5
Ricky and Neil managed to turn a unpleasant car buying experience into a great one. they gave us their full attention and efforts and it was greatly appreciated.

4.0/5
4.0 /5
I am not looking a car for myself but for my sister to be honest nothing will please her, it must be a white 5 door hatchback withreverse sensors, camera and sat navigation. To say the least two problems I've had any Audi A3's I've found she won't spend the amount of £14,900 asking price or if they're 2016 are too old.

5.0/5
5.0 /5
Neil was excellent with the financial side of things and handling the transaction stress free. Sorted out car mats etc so very satisfied with his cooperation.

5.0/5
5.0 /5
The salesman was extremely helpful and pleasant.

4.0/5
4.0 /5
I was slightly disappointed that the car was not as clean as I hoped, particularly in and around the door handles and shut lines. These areas were still dirty even though the car had been guardsman cleaned and polished. It was also apparent on closer inspection, upon return home, that there were black marks that were not there on the test drive on the front bumper. It looked like the paint had been polished through.

5.0/5
5.0 /5
Straight forward and friendly transaction, with friendly competent staff

5.0/5
5.0 /5
I am still interested in purchasing new car .. I dealt with Gordon he was very professional and friendly ..

5.0/5
5.0 /5
Excellent service from Neil in the Newtownards dealership. He went out of his way so I could test drive the vehicle and even came to my house to drop off my new vehicle and take my previous one on exchange. Excellent communication throughout the sale, and aftercare was offered after the sale.