Charles Hurst Usedirect Portadown
4.9/5
4.9 /5
221 Verified Reviews
1 Carn Court Rd, Craigavon, BT63 5YX, GB
028 3836 1111
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
221 Verified Reviews
Verified User
May 30, 2022
5.0/5
5.0 /5
I would like to personally extend my thanks to Damien Tremere for going above and beyond the expected level of customer service. Our experience with him and the other members of the Charles Hurst team was extremely pleasant and effortless.

Verified User
May 7, 2022
4.0/5
4.0 /5
Happy overall thank you

Verified User
Apr 30, 2022
5.0/5
5.0 /5
As I was in England when I drought the car over the phono but the two people I dealt with (George & Alan )was just great and very helpful ..I get the car on Tuesday the 3rd of May but if its as good as the services I have received I will be more than pleased .. regards Daniel Marshall

Verified User
Apr 27, 2022
5.0/5
5.0 /5
Damian ( Car sales ) was very helpful

Verified User
Apr 25, 2022
5.0/5
5.0 /5
Great customer service! Sam went above and beyond to have my car looking first class!! Thanks again. Will definitely be recommending

4.0/5
4.0 /5
I found the sales process relaxed and not pressured to make a purchase, unlike my experience in another of your branches. I was given all the information I needed to make the right decision on extras and finance. I had selected the carsmetic package and the car was sent to fix some scratches and have this applied. I was to be kept in the loop. After leaving the showroom I found it hard to get information on when the car would be ready for collection. It took longer than expected but that was due to alloys being resprayed. When I went to collect the car, the carsmetic had not been done and the paint scratches not fixed. This was not revealed to me until I went to get in the car! I was left very disappointed as I now need to take a day off work to bring the car back to the get that done.

5.0/5
5.0 /5
From my initial enquiry to the collection of the car, the experience has been excellent. Both the sales and service department teams were excellent in their approach and communication with myself and both deserve credit for their endeavors to ensure I was satisfied. I would highly recommend Charles Hurst Portadown to anyone searching for a new or used car and in the future when I am changing this will be my first port of call Thanks Trevor

5.0/5
5.0 /5
Service from Tony and Luke was excellent, extremely helpful from the minute I drove on to the forecourt until I was leaving with my new car, can’t recommend them high enough

5.0/5
5.0 /5
Sam barnes (portadown) was extremely knowledgeable and helpful making the whole experience very smooth and easy- thank you

5.0/5
5.0 /5
Will return at some stage , undecided at moment