I found the sales process relaxed and not pressured to make a purchase, unlike my experience in another of your branches. I was given all the information I needed to make the right decision on extras and finance.I had selected the carsmetic package and the car was sent to fix some scratches and have this applied. I was to be kept in the loop.After leaving the showroom I found it hard to get information on when the car would be ready for collection. It took longer than expected but that was due to alloys being resprayed.When I went to collect the car, the carsmetic had not been done and the paint scratches not fixed. This was not revealed to me until I went to get in the car! I was left very disappointed as I now need to take a day off work to bring the car back to the get that done.

From my initial enquiry to the collection of the car, the experience has been excellent. Both the sales and service department teams were excellent in their approach and communication with myself and both deserve credit for their endeavors to ensure I was satisfied.I would highly recommend Charles Hurst Portadown to anyone searching for a new or used car and in the future when I am changing this will be my first port of callThanksTrevor

Service from Tony and Luke was excellent, extremely helpful from the minute I drove on to the forecourt until I was leaving with my new car, can’t recommend them high enough

Sam barnes (portadown) was extremely knowledgeable and helpful making the whole experience very smooth and easy- thank you

Will return at some stage , undecided at moment

Salesman was excellent!

I did purchase a vehicle from hurst

Went over and beyond for me so happy

Yes Samuel was so warm and very welcoming.made us at relaxed and welcome.very nice man

The sales guys, Sam Barnes and Colin did a lot of work behind the scenes to find the right car.