All they where interested in was trying to sell you extra products I was just there to buy a car nothing else and as for your on your on line valuation it's rubbish wasted 2 and half hours off my life I don't blame the sales guy he's only doing what management tells him Would not recommend anyone to go to your dealership

The sales lady was very knowledgeable and very polite. The service I received was excellent. The car was the problem.

Really wanted to do a deal on a new Frontera but couldn't agree on a trade in price for my own car.

Travelled to Boucher Road Vauxhall, to discuss offer seen online via your website advertising PCH deal on the new Frontera at £179 pm. Only to get there and spend 2 hours, to be informed that their PCH deals did not include VAT. To which we had a lot of back and forth, given this is a consumer website and should be advertising all prices INCLUDING VAT. In comparison the business website for BCH shows price EX Vat as expected. So all in all, 2 hours of our evening wasted never mind the travel time and costs. Just to let you know, we then went ahead with Ballyrobert Vauxhall who did not try to add on additional VAT.

The Motability girl was very helpful, when I decided to buy a Mokka the salesman was helpful and emailed prices and information to me.

Didn’t end up buying a car here but the option was good, too many calls and emails whilst I was busy with work or my children which was very annoying

Great business and people

Charles Hurst has a good reputation for making the customer feel appreciated

Michael was helpful and knowledgeable. Disappointed with trade in value.

Efficient service, staff friendly and very helpful