Charles Hurst Vauxhall Belfast
4.5/5
4.5 /5
1,011 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,011 Verified Reviews
5.0/5
5.0 /5
I got real good service ai loved the test drive ,first time in a hybrid

1.0/5
1.0 /5
When i first got my car, your staff couldn't have been more helpful, but 6 months before my contract ended, I was hounded on the phone almost daily to get a new car early, told I could use my current car as the deposit towards a new car in July when my contract was up, obviously as you had targets at that time when they were hounding me, so they would have told me anything, but at the end of my contract, I was literally dropped and left in an extremely awful position. Told I could not use my car towards a deposit at the last minute, without even looking at the car, told that prices have basically doubled, and 'that all living expenses have gone up' and that I had no options, if I didn't want to double my monthly payment, to which I said I couldn't, so was told no other options with quite a disinterested tone. I will never use Charles Hurst again.

5.0/5
5.0 /5
It’s a good score

5.0/5
5.0 /5
Cheryl was fantastic, she has help me in everything that I wanted to know about the next car I am looking forward to seeing it: Cheryl helped me with every questions that I was interested in the car, even when I went down to Charles Hurst Vauxhall Belfast, to see the colours off the New Vauxhall Grandland 1.2 Hybrid 145 Ultimate 5 dr. Petrol Hatchbacks, Automatic 1.2L . I know whenever the time comes to place an order for my next car, that Cheryl will be there to help me with everything. Thank you Charles Hurst Vauxhall Belfast.Gloria Muriel.

2.0/5
2.0 /5
I asked for the cost of a lease deal for a Corsa and I received a video of a car in the showroom. I leased a car elsewhere. The sales representative was more determined to get me to the showroom. I told him what I wanted which was the cost. I eventually received it but it was too late.

Sam was really helpful from the beginning, he explained everything and made sure I was taken care of. He answered any questions I had in depth and made me feel confident and reassured. He made me an appointment to have the work needed on my car that suited me and my needs and it is in the very near future so not long to wait which is great! He is a credit to the company! Thanks again Sam!

Hi,I'm very happy with the service we received, everything was explained in a friendly and professional manner.I would be happy to recommend you to anyone.Thanks for a great experience,Sean

5.0/5
5.0 /5
Sales executive was very polite and knowledgeable.

5.0/5
5.0 /5
Very friendly and welcoming.Knowledgeable and able to answer all questions.Excellent follow up communications.

cust collected the car this afternoon 17.07.26 the glass in the wing mirror on the drivers side is all broken the cust is now unable to drive the vehicle . cust has been asked to pay for the glass and they will fix it. Cust is not happy.