Called in on the ofchance that I could speak to a rep about a motability car and in next to no time I had ordered a new Frontera.The rep Cheryl was very knowledgable about all the available cars on motability and had everything that needed to be done completed in what seemed like no time at all.

Felt the sales person was rude

No response, heard one from Michael and he said he would get back to me and never did

Excellent service all round, staff was very friendly and nice

Sir The arrangements went more or less according to the plan. I await the result of the MOT in due courseKing regardsW.F.Reid WLZ8786

Staff were understanding and informative.

Good Day,I would like to lodge a formal complaint.I have called over the last two weeks several times to Vauxhall Parts Belfast to arrange parts to be returned to Vauxhall. They are still not lifted and no one seems to assist in this regard. Twice different gentleman have told me they have arranged collection but the driver still states he has no documents.Furthermore to this I have talked to Amy form Peugout/Vauxhall parts twice to arrange returns and in both instances the conversation starts off normally until half way through she then asks 'Hello' as if I am no longer being able to be heard. Now my telephone is functioning correctly and everyone I call can hear me fine. I know this isn't a fluke as it has happened twice under the same circumstances on different dates. I cannot confirm whether this is on purpose or there is a problem with her communication device. However this entire process is becoming extremely cumbersome and is affecting my day to day operations and ultimately will cost me money since I did not return it in time, through no fault of my own.I kindly request this be handled promptly and with the seriousness it deserves.Kind RegardsAnro

Friendly, polite and very knowledgeable and helpful with all my enquiries.

Dear Lookers Customer Service / Warranty Team,I am writing regarding my vehicle Vauxhall Grandland X 1.5 Diesel (Registration: DY71 NZF), which is covered by an RAC Platinum warranty supplied via Lookers.The vehicle was recently serviced at Charles Hurst Vauxhall, Boucher Road, Belfast for its 92,000 mile service.Unfortunately, the engine management light relating to the DPF system has reappeared, which is an issue that has occurred intermittently over the past number of months.For context:• The vehicle previously experienced repeated DPF warning lights.• A forced regeneration was carried out by the dealer in October, which temporarily cleared the fault.• The warning returned again after several weeks.• I subsequently obtained an independent DPF diagnostic assessment, which recorded very low differential pressure (3 mbar at idle) and suggested that the DPF may be internally cracked or no longer functioning efficiently.• The vehicle has also previously had the AdBlue pump replaced under the RAC warranty.Following the recent service, the DPF fault has now reappeared again, and I would therefore like to request that this issue is formally reviewed under the RAC warranty and advise on the appropriate next steps.I have supporting documentation available, including the diagnostic assessment identifying the low DPF pressure reading.Please could you confirm:1. The process for opening a warranty claim for the DPF system2. Whether the vehicle should be returned to Charles Hurst Boucher Road for inspection3. Whether any pre-authorisation or inspection by RAC is required before repairs are carried outI would appreciate confirmation of the next steps so that the issue can be investigated and resolved under the warranty policy.Kind regards,Conor McLaughlin

When mobility cars advertised for disabled people and can’t get the automatic in Northern Ireland but can get in England it’s disgrace we are all part of uk