Charles Hurst Vauxhall Belfast
4.5/5
4.5 /5
988 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
988 Verified Reviews
5.0/5
5.0 /5
we were very pleased with your Mobility consultant Serey mc Cartney who quickly settled our nervousness and explained fully any questions or worries regarding the purchase of our new mobility car and unfortunatly the delay in the actual recieving of the vehicle { not the fault of the dealer }. on the day we received the car, once again Serey explained everything fully to us and in the pouring rain guided me through the controls [ I was in the driving sear ]. I told her I would work it out myself and to get out of the rain but she insisted on completing her task. 5 star service

5.0/5
5.0 /5
An excellent team and very friendly. Daniel, Jack & Johnathan were extremely helpful.

5.0/5
5.0 /5
Everything went well from start to finish.

4.0/5
4.0 /5
No

5.0/5
5.0 /5
Big thanks to Andy for keeping our purchase a simple and pleasant process. Very pleased with how it went.

5.0/5
5.0 /5
Daniel was fantastic. Everything explained to us and the different options available. Even got a cup of tea. Great service from start to the handover of our car.

5.0/5
5.0 /5
I found sales rep Cheryl Hillis to be welcoming, extremely informative and professional.

5.0/5
5.0 /5
My dilemma at calling the service department was due to windscreen wiper on drivers side was not working, they were able to offer me an apt due to a cancellation the next day .I arrived as arranged Thursday 29th and problem was resolved asap which was great as wipers are in continual use this time of year. I was able to wait for the assessment etc and drive car home. I was also told it may need a jet replacement and just to ring and one will be ordered as none currently in stock. I was greeted as usual with friendly informative staff from my initial contact late on Wednesday 28th pm through to car being returned including a complimentary latte!!!!!

5.0/5
5.0 /5
Daniel from Charles Hurst Boucher Road Belfast was excellent. He was patient with me and explained all options. As I already had a service plan Daniel was able to transfer it over to my new car.

5.0/5
5.0 /5
Alice is an amazing asset to your team, from our first phonecall to collection on the car (two days later!) Everything was so simple and nothing was a problem for Alice. Thank you so much for your excellent customer service.