Charles Hurst Vauxhall Newtownabbey
4.8/5
4.8 /5
423 Verified Reviews
547 Antrim Rd, Newtownabbey, BT36 4RF, GB
028 9083 1631
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
423 Verified Reviews
4.0/5
4.0 /5
Warranty issue dealt with reasonably promptly, without question and effectively on the date agreed.

5.0/5
5.0 /5
Purchased a new Vauxhall Corsa yesterday. Had an appointment with Kyeim Bennett. He was extremely helpful and had a lovely manner. He went out if his way to show us outside and around the showroom. I definitely would recommend my friends and family to go and see him if they were thinking about changing their car.

4.0/5
4.0 /5
Great service everything was explained to me about the report from the service

5.0/5
5.0 /5
My van was given back in perfect condition

4.0/5
4.0 /5
The people I dealt with were courteous and friendly, but they were hampered with rules set down that are just ridiculous. I bought my car just over 5 months ago and I've had nothing but trouble with it. Requiring 3 repair visits thus far. I went for a full dealership service, as per requirements, on Saturday 2nd March in Newtownabbey/Mallusk. On the day they found a "MOT Failure" level fault in the Steering and Suspension section. Some leak was detected. I totally understand that fair wear and tear is my responsibility and I'm thinking the brakes and tyres hardware in particular, but surely this MOT FAILURE level leakage in the Steering/Suspension area should have been detected when my car was in for its 3rd visit to the repair shop....just a few weeks ago? Please take this as an official complaint as I feel that trying to get me to pay for this leakage cost, is unjustified and unacceptable. I am happy to cover the brakes and tyres part of the service, that to me is fair wear and tear and I'm happy to do so, but this serious fault with leaking fluid isn't what I'd call fair wear and tear. Peugeot 3008 (2018) HT18TYY registration Paul McCaw 07450047239

4.0/5
4.0 /5
The salesperson who contacted was personable, helpful and a good communicator.

5.0/5
5.0 /5
Justin McClean of Charles Hurst Renault & Vauxhall Newtownabbey was my Sales person dealing with Justin from the moment I walked on to Charles Hurst forecourt until the day of the hand over was excellent from start to finish..He was very professional well mannered & an absolute friendly guy..He made the Handover very easy & I drove away a very happy customer..Thank you Justin

5.0/5
5.0 /5
Lads were extremely helpful. Job was done really quickly and a massive help getting my car horn fixed!

5.0/5
5.0 /5
Waiting appointment. Car taken on time and service complted close to two hours later. Report given and discussed.

5.0/5
5.0 /5
First class experience from start to finish.