Great service everything was explained to me about the report from the service

My van was given back in perfect condition

The people I dealt with were courteous and friendly, but they were hampered with rules set down that are just ridiculous. I bought my car just over 5 months ago and I've had nothing but trouble with it. Requiring 3 repair visits thus far. I went for a full dealership service, as per requirements, on Saturday 2nd March in Newtownabbey/Mallusk. On the day they found a "MOT Failure" level fault in the Steering and Suspension section. Some leak was detected.I totally understand that fair wear and tear is my responsibility and I'm thinking the brakes and tyres hardware in particular, but surely this MOT FAILURE level leakage in the Steering/Suspension area should have been detected when my car was in for its 3rd visit to the repair shop....just a few weeks ago?Please take this as an official complaint as I feel that trying to get me to pay for this leakage cost, is unjustified and unacceptable. I am happy to cover the brakes and tyres part of the service, that to me is fair wear and tear and I'm happy to do so, but this serious fault with leaking fluid isn't what I'd call fair wear and tear.Peugeot 3008 (2018) HT18TYY registrationPaul McCaw07450047239

The salesperson who contacted was personable, helpful and a good communicator.

Justin McClean of Charles Hurst Renault & Vauxhall Newtownabbey was my Sales person dealing with Justin from the moment I walked on to Charles Hurst forecourt until the day of the hand over was excellent from start to finish..He was very professional well mannered & an absolute friendly guy..He made the Handover very easy & I drove away a very happy customer..Thank you Justin

Lads were extremely helpful. Job was done really quickly and a massive help getting my car horn fixed!

Waiting appointment. Car taken on time and service complted close to two hours later.Report given and discussed.

First class experience from start to finish.

Levi Armstrong (Mobility) was extreme helpful and helped in explaining what was required and getting back promptly.

Levi was very pleasant professional and helpful🌟🌟🌟🌟🌟A courtesy call after the initial 6 month wait for delivery to let customers know what is happening would be helpfulThis is not a complaint just a suggestion