Nicole was extremely helpful when I was trying to decide on a motability car. She was extremely knowledgeable both on the vehicle and the process for buying my car. Thank you

Still waiting for confirmation of existing service plan switch to new vehicle.Two minor comments relating to the vehicle :1. Although security wheel bolts were provided the were not actually fitting2. Only a limited amount of water in the windscreen washer, which was disappointing on the drive home after collecting the vehicle

Online tracking is not fit for purpose. After it showed car was checked in there was no update until I had already collected the car. Exactly the same thing happened the last time car was left in

Myself and my wife were delighted with the service offered by Kyeim and Martin. They made us feel welcome as soon as we walked in and we’re very knowledgeable and professional. Couldn’t have asked for better customer service.

Nicole Todd took me through the process and from start to finish she was first class.

Your sales executive Kyeim Bennett was very helpful and has very good knowledge of the vehicles on saleHe spent time with my wife and me showing us how the infotainment and entertainment systems worked and even connected our phones to the cars system. Altogether, a great experience with a pleasant young man who wasn't just about the sale but focused on the customers needs aswell.

Never had any bad experiences with Charles Hurst servicing

The staff were friendly and the service was excellent. Couldn't be better.

Treated very well and service was excellent

Charles Hurst is definitely the only dealership I would go to exceptional friendly and caring staff they make you feel so welcome I wish I could go every day especially diligent when explaining all the things the car can do and also taking the time to set the car up for my needs and also after care thank you all so much for me and my family and friends it’s Charles Hurst all the way