Charles Hurst Vauxhall Newtownabbey
4.5/5
4.5 /5
406 Verified Reviews
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
406 Verified Reviews
5.0/5
5.0 /5
Nicole was fantastic she couldnt do enough for us and was excellent at providing top class customer service.

5.0/5
5.0 /5
Nicole was amazing from start to finish explaining every detail and made us feel at ease as this was the first time we ever had a mobility car and keeping intouch with us through the waiting time on car would definitely recommend to others .

5.0/5
5.0 /5
We felt very secure with our choice of the Mokka-e thanks to Nicole and her knowledge and understanding of the car. She always kept in touch to give us any updates on the car and has made it clear that if there's any problems in the future we can speak with her and have the situation resolved, thank you for all your help and support Nicole.

5.0/5
5.0 /5
Nicole Todd should be commended for dealing with delivery issues in a very professional and respectful manner despite it being no doubt a widespread issue.

5.0/5
5.0 /5
The service and communication from Nicole Todd was absolutely first class, she made me feel relaxed and explained the process in a truly professional manner

Chris Irwin was excellent - friendly and knowledgeable. The Astra he showed was great car. Unfortunately it was a turn of events that made me feel I was unable to proceed then.

4.0/5
4.0 /5
Very helpful and obliging team. Thank you.

5.0/5
5.0 /5
No issues

4.0/5
4.0 /5
Was told at booking it would only take approximately an hour as was first service, upon arrival my partner was informed it would take a minimum of 2 hours so he had to arrange a lift home to Antrim, if i had been made aware of this at to point of booking the appointment i wouldn't have taken a waiting appointment and would have made prior arrangements to leave the car for a few hours, I hope the service advisors who are booking the appointments will be better informed in future

5.0/5
5.0 /5
Previous dealers I have used hoovered the interior of the car. This did not happen at this dealer which was disappointing.