Charles Hurst Vauxhall Newtownabbey
4.8/5
4.8 /5
423 Verified Reviews
547 Antrim Rd, Newtownabbey, BT36 4RF, GB
028 9083 1631
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
423 Verified Reviews
5.0/5
5.0 /5
Booked online and arrived at 10.00am for service and as I've always done i expected to wait about a hour for the car only to be told it could take up to 6 hours. The guy at the service desk asked me did I not tell them when I was on the phone that I was going to wait. I said I used online booking which didnt give me the option to say I was going to wait. He then went and checked and the best he good do was about 2 1/2 hours. He promptly booked me in the next day and I waited usual I hour and collected my car, serviced, washed and pristine condition. The guy on the desk should be commended for rectifying a problem which was neither his nor my fault.

5.0/5
5.0 /5


5.0/5
5.0 /5
First class service, friendly and explained everything 👍

5.0/5
5.0 /5
Martin was a pleasure to deal from walking in through the door to the collection of my car . Both Martin and Keith were very helpful and I will definitely be back in the future.Thanks again Corinna

5.0/5
5.0 /5

5.0/5
5.0 /5
I felt like a priority customer from the get go. Every step of the process was smooth and customer service standards were exceptional. I was looked after every step of the way and could not recommend any improvements to the service I received. I would, without a doubt, recommend Keith to anyone looking a 5 star service.

5.0/5
5.0 /5
Kyem was a pleasant & very friendly person.

5.0/5
5.0 /5
100% great dealership staff friendly and make you feel welcome

5.0/5
5.0 /5
Everyone was absolutely brilliant, friendly, helpful great at communicating. Customer service was outstanding.