Chateau Woods
3.6/5
3.6 /5
37 Verified Reviews
18250 142nd Avenue Northeast, Woodinville, WA 98072, US
(425) 686-7411
37 Verified Reviews
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5.0/5
5.0 /5
Vincente always completes our repairs quickly, and is always pleasant to work with.

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5.0/5
5.0 /5
Fast well done

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5.0/5
5.0 /5
Great experience! Friendly staff and easy to tour lots of apartments.

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1.0/5
1.0 /5
I suffered a serious accident at the entrance of the building’s garage after tripping over an uneven surface on the floor that had no warning signs, markings, or safety notice. As a result, I fell and sustained heavy physical impact, significant strain, and multiple bruises. Fortunately, no bones were broken; however, I was required to spend the entire day at the hospital, I am currently taking strong pain medications, and I will need to undergo physical therapy for a prolonged period.At this time, I am unable to work, which has caused substantial financial losses, including loss of income and the cancellation of client appointments that depend entirely on my ability to perform my work. The damages resulting from this accident are numerous and are directly related to the lack of proper maintenance and adequate safety measures by the building management.In addition, I must formally report other serious and ongoing issues:I was assigned and charged for parking space number 25, yet I am unable to park my vehicle because another car is continuously occupying this space without authorization.The management office remains closed, despite a posted sign stating office hours from 1:00 PM to 6:00 PM, Tuesday through Friday, which does not reflect the actual availability.The main/social elevator has been out of service for three consecutive days, with no repair completed to date.This situation is deeply disappointing, negligent, and unacceptable, especially considering the safety risks posed to residents and visitors. I formally request immediate corrective action, written clarification, and acknowledgment of responsibility for the damages and losses caused.I expect a prompt response.Sincerely,Andrea Carias

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5.0/5
5.0 /5
Quick response, kept me in the loop about ordering the blinds. Even brought the package that was delivered in

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5.0/5
5.0 /5
Was fixed in a timely manner

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5.0/5
5.0 /5
Love my apartment on the south side. Bright and sunny. Love the secure parking. Easy access to the elevator close to our door.Great response time for any questions.Fitness room is great.Ability to have a pet was a must.Location location location !!!Would love to buy it if it was an option.

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3.0/5
3.0 /5
The service request was completed quickly and efficientlyAdditionally, the hallways in the building are ice cold anyway they can turn the heat on

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5.0/5
5.0 /5
The repairs were completed within 24 hours of my request.

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3.0/5
3.0 /5
Things are mostly pleasant. Staff is great, kind, attentive. Parking is always easy. Two drawbacks outside of office control is neighbor dog barking all day and Amazon delivery to wrong area (lobby). Otherwise I have enjoyed my time here.