My original call was, unfortunately, cut off. My repeat call was answered by Deven Robinson who was excellent. She worked with me in a friendly yet business-like way, addressed my questions and concerns fully and made me feel comfortable and taken care of. Apparently there was a problem with the Norwegian computer system and putting through our payment, and Deven kept me fully informed on the status.As a former consumer relations manager for a major company I can say that Deven is exactly the kind of representative I looked for and would have been lucky to have on my staff. She is a true credit to your company. Many thanks.
Verified User
•
Dec 16, 2022
5.0/5
5.0/5
Ricky was so easy to work with and he did a great job explaining cruse options and walked us through the booking process.
Verified User
•
Dec 16, 2022
5.0/5
5.0/5
Eaay to book
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
It was very easy
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
Janice Headley was very pleasant, helpful and patient with us. She booked the best priced, best fit cruise we could find. She also gave us here telephone extension if we ever had a problem.
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
Excellent Customer Service!
Verified User
•
Dec 15, 2022
3.0/5
3.0/5
The website is hard to navigate when making the booking! I had to go back to the beginning many times to make changes in my information.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
Hayley was super helpful. We had a wonderful conversation and even though I just met her, felt very comfortable discussing our travel arrangements.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
Easy and fast
Verified User
•
Dec 14, 2022
4.0/5
4.0/5
Jeff was very pleasant to talk with and answered all our questions and if he didn’t know them he would find out for us.
My original call was, unfortunately, cut off. My repeat call was answered by Deven Robinson who was excellent. She worked with me in a friendly yet business-like way, addressed my questions and concerns fully and made me feel comfortable and taken care of. Apparently there was a problem with the Norwegian computer system and putting through our payment, and Deven kept me fully informed on the status.As a former consumer relations manager for a major company I can say that Deven is exactly the kind of representative I looked for and would have been lucky to have on my staff. She is a true credit to your company. Many thanks.
Verified User
•
Dec 16, 2022
5.0/5
5.0/5
Ricky was so easy to work with and he did a great job explaining cruse options and walked us through the booking process.
Verified User
•
Dec 16, 2022
5.0/5
5.0/5
Eaay to book
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
It was very easy
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
Janice Headley was very pleasant, helpful and patient with us. She booked the best priced, best fit cruise we could find. She also gave us here telephone extension if we ever had a problem.
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
Excellent Customer Service!
Verified User
•
Dec 15, 2022
3.0/5
3.0/5
The website is hard to navigate when making the booking! I had to go back to the beginning many times to make changes in my information.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
Hayley was super helpful. We had a wonderful conversation and even though I just met her, felt very comfortable discussing our travel arrangements.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
Easy and fast
Verified User
•
Dec 14, 2022
4.0/5
4.0/5
Jeff was very pleasant to talk with and answered all our questions and if he didn’t know them he would find out for us.