Easy process online. I had to call to process payment. The person on the phone was very helpful and was able to fix the problem with my reservation.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Still waiting for confirmation.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Tonya was great!! Some how I was charged twice for the cruise when I alerted her, she got right on it. My funds that were taken out were put back the following business day. Wonderful weekend I had because my money was back and I didn't even have to pay for bounced checks. Thank you Tonya for speaking well and having patience. It made all the difference . I will be booking again with her and bringing friends also.
Verified User
•
Mar 21, 2022
4.0/5
4.0/5
It was fine, but I guess I expected more information and help along the way. Someone did come up on chat to answer a few questions. It was my first time booking a cruise, and although I feel good about the cruise I booked in the end, I was a little confused and still had questions along the way.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
D’Mond did a fantastic job, not just with all of the questions but guided me through the process to make me feel extremely comfortable with my booking
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Easy to sign up for cruises
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Ver knowledgeable person
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Melissa was very helpful, she could answer all of my questions. Next time I book another Cruise I'm going to call her.
Easy process online. I had to call to process payment. The person on the phone was very helpful and was able to fix the problem with my reservation.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Still waiting for confirmation.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Tonya was great!! Some how I was charged twice for the cruise when I alerted her, she got right on it. My funds that were taken out were put back the following business day. Wonderful weekend I had because my money was back and I didn't even have to pay for bounced checks. Thank you Tonya for speaking well and having patience. It made all the difference . I will be booking again with her and bringing friends also.
Verified User
•
Mar 21, 2022
4.0/5
4.0/5
It was fine, but I guess I expected more information and help along the way. Someone did come up on chat to answer a few questions. It was my first time booking a cruise, and although I feel good about the cruise I booked in the end, I was a little confused and still had questions along the way.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
D’Mond did a fantastic job, not just with all of the questions but guided me through the process to make me feel extremely comfortable with my booking
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Easy to sign up for cruises
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Ver knowledgeable person
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Melissa was very helpful, she could answer all of my questions. Next time I book another Cruise I'm going to call her.