Mia was awesome in our first experience with Cheap Cruises. We look forward to more in the future.
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
Books on board and when I called had no idea this was going through cheap cruises. Thought we booked directly with MSC. Then when I called cheap cruises they had nothing on our booking from March 29 that we booked on board. Then I spent an hour for the agent to enter my booking information from MSC that we received after out deposit 3/29/2025. Then spent another 3 hours trying to clear up a balance they told us we owe even though we paid the amount that said due by 12/22/2025 on 12/17/2025. Extremely disappointed in this whole process from booking on board to being told we had booked with cheap cruises to being told the amount on FINAL AMOUNT was not the final amount.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Easy to find what I was looking for at my own pace w/o someone suggesting things
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Lena has been wonderful!covered everything with me. Had to book multiple rooms and she was very patient.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Julia was extremely knowledgeable, patient, and helpful.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Great
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Greg was flexible and easy to work with
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Professional, kind, patient
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
My experience was wonderful. It was my first time booking a cruise and the agent, Elizabeth made it so comfortable and as worry free as possible for a first time cruiser. Then have her number and direct extension and being told to call whenever we have a question made me more at ease.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Nancy was great at helping make sure everything was confirmed and reassured me all had been handled properly.
Mia was awesome in our first experience with Cheap Cruises. We look forward to more in the future.
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
Books on board and when I called had no idea this was going through cheap cruises. Thought we booked directly with MSC. Then when I called cheap cruises they had nothing on our booking from March 29 that we booked on board. Then I spent an hour for the agent to enter my booking information from MSC that we received after out deposit 3/29/2025. Then spent another 3 hours trying to clear up a balance they told us we owe even though we paid the amount that said due by 12/22/2025 on 12/17/2025. Extremely disappointed in this whole process from booking on board to being told we had booked with cheap cruises to being told the amount on FINAL AMOUNT was not the final amount.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Easy to find what I was looking for at my own pace w/o someone suggesting things
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Lena has been wonderful!covered everything with me. Had to book multiple rooms and she was very patient.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Julia was extremely knowledgeable, patient, and helpful.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Great
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Greg was flexible and easy to work with
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Professional, kind, patient
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
My experience was wonderful. It was my first time booking a cruise and the agent, Elizabeth made it so comfortable and as worry free as possible for a first time cruiser. Then have her number and direct extension and being told to call whenever we have a question made me more at ease.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Nancy was great at helping make sure everything was confirmed and reassured me all had been handled properly.