Price people. Live pay check to pay check me for explial I hade no choice but put my things in storage I lost my home I’m on social security affixed income you keep raising the price so I lost anyway no breaks there for at lease 11years no breaks could not talk to anyone higher up just a employee no help but I have to say your units are very well kept

I paid 166$ a month for the roof to have been leaking for God knows how long and ruining hundreds of books and ny children's childhood drawings.

Neat and clean. Staff was helpful. Easy access in and out. Good price

Polite and willing to work with you if you any problems

Very professional and nice. Sent info accordingly via text and email very efficient. Overall in person office was excellent!

Ease of access to your facility and I have been treated well by your employees!

The primary reason I am leaving CubeSmart is the frequency and size of the rent increases. While I understand that operating costs can rise over time, the rate at which my storage fees increased seemed excessive and disproportionate to any noticeable improvements in the facility, services, or customer experience.As a long-term customer, I found it difficult to justify the continual price increases, especially when there were no significant enhancements that added value for tenants. Ultimately, the cost no longer reflected the value received, and I was able to find more reasonably priced storage elsewhere.I would encourage CubeSmart to reconsider its pricing strategy and place greater emphasis on customer retention. Consistent and substantial rate increases make it challenging for loyal customers to remain with the company.

Was a little pricey, but well pleased. No longer need the services.

I would say our items were safe, and we did not have to worry. My concern is the constant price change. That is one of the reasons that we left.

Professional and adequate