NoneNone

•Have better more communication among staff when changes are made.•Have our supervisor inform us if she’ll be off/vacation so we can report to designated person at CBH.•Have social workers inform PM staff if they approved a special visit.No comments.

Competive wages

I have worked in Chicago behavioral hospital for almost 5 years in the clinical department and have worked my way up to a leadership position. I feel that under the supervision of Kelly I can do my job more effectively and therefore better serve our patients. Before Kelly became our interim CEO I had serious thoughts of leaving, but now I do not see myself working anywhere other than CBH. I genuinely feel supported by Kelly and I know she values the patients and their care more than anyone I have seen before. Andrea has also been one of the best additions to CBH because not only is she well educated and competent in her role l, she makes my team feel safe to talk to her. Albert has also been one of the best patient advocates that we have ever had. He goes above and beyond for patients and their families, and I always feel comfortable going to him with a problem.

Better training for MHTs for de-escalationBetter communication between departments

more in-depth training in other departments and maybe meetings including all departments so we can see what obstacles they are running into that make it an issue for them to hold up their part of work and we can discuss issues we are seeing on our end so maybe we can work together to get somewhere? I've seen a high turnaround in specific departments and it's a disadvantage for us because we barely hit our bonuses and it's frustrating that no matter how hard we work our bonuses are dependent on every department holding up their end of work. Hitting a bonus was a big perk of the position and if we aren't hitting bonus even if we are helping other departments out its pretty unfair.

N/A

NonThank you CBH

help staff according to accity of the unit

CBH should put back the anonymous box that used to be located in the lunchroom. CBH should make the staff lunchroom more welcoming by painting the lunchroom , adding brighter lights and better furniture. Sometimes it appears the table are not being cleaned reguI think that the out patient location would benefit from better supervision and or security on a daily basis . not enough staffing at time