Give your employees a raise instead of doing raffles and pizza party type of employment engagement. Patient care is being put on the back burner because the main focus is on profit and it’s very blatant and unethical. Corporate has requirements for staff that are not based in reality. This hospital needs a real marketing team. There is either lack of communication or unprofessional communication. Management often makes staff feel unappreciated and overworks employees while also cutting their hours at the same time.

Providing enough computers/tablets to staff to documentation can be completed.

PRNs are inconsistent, some changes are not communicated effectively, HCS errors, crashes, and errors with documentation

Please pay more attention to patient care

More attentive and proactive communication, and transparency within employees and management changes and expectations. I would also like to see management and employees be equally held accountable/responsible for actions and negligence within incidents and complaints.

Not applicable

Staffing

They are doing a nice job trying to update the office areas.

CBH really needs to replace the carpet in intake.

The EMR systems used for scheduling, sending reminders, and reach patients as opposed to out-dated systems such as using outlook to keep track of appointments.