Communication was terrible. Didn’t know that express had moved yet again. Was told that it would be an hour and a half to 2 hours, it ended up at almost 4 hrs with a scheduled appt. Communication while service was being done was spotty at best, and the tracking system was not working to follow the progress.
Anonymous
•
Sep 11, 2026
1.0/5
1.0/5
No desire to earn my business bad customer service
Anonymous
•
Mar 21, 2023
5.0/5
5.0/5
Good service
Anonymous
•
Mar 21, 2023
5.0/5
5.0/5
Gary is always courteous and professional, he was ready for my scheduled service when I arrived and addressed all my concerns. I won’t take my vehicle anywhere else!
Communication was terrible. Didn’t know that express had moved yet again. Was told that it would be an hour and a half to 2 hours, it ended up at almost 4 hrs with a scheduled appt. Communication while service was being done was spotty at best, and the tracking system was not working to follow the progress.
Anonymous
•
Sep 11, 2026
1.0/5
1.0/5
No desire to earn my business bad customer service
Anonymous
•
Mar 21, 2023
5.0/5
5.0/5
Good service
Anonymous
•
Mar 21, 2023
5.0/5
5.0/5
Gary is always courteous and professional, he was ready for my scheduled service when I arrived and addressed all my concerns. I won’t take my vehicle anywhere else!